• Returns: You have 30 days to return items in their original, unused condition with all tags attached. Items must be in their original packaging. To initiate a return, email customerservice@festiebestiellc.com with your order number and reason for return.

• Refunds: Once we receive and inspect your return, we'll notify you of your refund status. Approved returns will be refunded to your original payment method.

• Exchanges: To exchange an item for a different size, color, or style, contact customerservice@festiebestiellc.com.

• Final Sale Items: Halloween costumes, accessories, and clearance items are final sale and cannot be returned or exchanged. For hygienic reasons, face jewels, glitter, cosmetics, and opened hosiery are also final sale.

• Shoes: Shoes must be unworn and returned in their original, undamaged box. A 20% restocking fee applies if the shoe box is damaged (e.g., if taped or labeled directly).

• Shipping Fees: Shipping costs are non-refundable. If your return is denied, you will be responsible for the shipping cost to have the item sent back to you.

• Returned Packages: Packages returned as "Refused", "Undeliverable", or otherwise will incur a 20% restocking fee.

For further inquiries, please reach out to customerservice@festiebestiellc.com.

*Please note that Festie Bestie LLC reserves the right to update or modify this return policy at any time without prior notice. Thank you for your cooperation and understanding. We appreciate your business!